General Conditions and Services

A holiday at the Hotel Garni Civetta at the best price guaranteed

Our garni offers breakfast and overnight service
The price does not include the tourist tax of 0.50 euro per day, to be paid locally (excluding children under 12)

Services included

  • Rich breakfast buffet with local products
  • Free Wi Fi
  • Afternoon snack from 15.00 to 17.00 – if included in the package
  • Free parking on site

Check in

From 14:30 to 23:00

In case of early arrival, you can leave your luggage in the deposit.
For arrivals after 23:00 we ask you to notify us via email, WhatsApp message or a phone call

Check-out

By 10:30 am

Confirm booking / Deposit

The booking is confirmed upon receipt of the deposit and subsequent written confirmation of the payment accreditation. The amount of the deposit varies according to the length of the stay.
The payment of the deposit which can be made by bank transfer

Cassa Rurale Dolomiti di Fassa Primiero and Belluno
IBAN – IT30 V081 4061 0000 0000 7029 809
Headed to: Hotel Garni Civetta

Terms of payment

Accepted systems: cash, debit cards, Visa, MasterCard
In case of late arrival or early departure, 90% of unused days will be charged
However, it is advisable to take out travel insurance which could be useful in case of cancellation of the booking

Other conditions

Discounts for children

Children staying in their parents’ room in an extra bed (minimum 3 nights) have the following reductions:

  • children up to 3 years: -50%
  • children from 3 to 12 years: – 30%
  • children aged 12 to 16: -20%
  • children from 16 years on: – 15%

Children from 0 to 1 year – in bed with parents – free stay

The cot 8 euros per day.

Group travel

For group stays of more than 12 people, we ask you to contact the hotel for a personalized quote.
Cancellation conditions

Having to cancel a reservation, arrive a few days late or leave early is always a welcome thing, both for you and for us. In case of partial or complete cancellation of the reservation, the following penalties apply:

  • up to 21 days from the date of arrival the cancellation is free, the deposit will be returned.
  • from 20 days from the date of arrival, 100% of the deposit will be retained.
  • from 15 days before the arrival date, 60% of the entire booking amount will be retained.
  • from 10 days before the arrival date, 80% of the entire booking amount will be retained.
  • from 4 days before the arrival date, 90% of the total amount of the reservation will be retained.

Accommodation

Our 9 rooms are accessible by stairs, two rooms are on the ground floor.

Pets

We are sorry but your four-legged friends must stay at home.
Animals are not admitted.

Smoking

Smoking is prohibited throughout the hotel areas, including rooms.